Remote Monitoring of Critical Infrastructure

Quicker response times to disasters lead to less crisis situations

Remote monitoring of critical infrastructure used to be very difficult, but thanks to available technologies, this task can be achieved with a fraction of the resources required in the past.

Almost everyone has experienced a time when a major storm or other natural disaster significantly altered his or her life. Most of the time, these interruptions are temporary and only last a few minutes or a couple of hours, but there are times when lives are disrupted for days, weeks and even months. While these disasters cannot be eliminated, our ability to prepare for and respond to them can be greatly enhanced through remote monitoring of critical infrastructure.

Understanding Customer Needs and the Problem

Understanding the needs of the customer and the complexity of the problem are the first issues that need to be addressed, as they are critical to getting to the root causes of the problem(s). This exploration also helps the integrator fully communicate the various technologies that can be offered to the customer.

For example, in the case of a hydroelectric dam, a power company needed to figure out a way to see what was going on without physically having someone onsite, monitoring the situation 24 hours a day. Thus, the solution needed to work in complete darkness and in a wide variety of weather conditions, not just rain or shine but also in snow and ice. Taking into account various seasonal differences in a remote location is very important and can account for the success, or failure, of solving a customer’s issues.

Using a combination of surveillance cameras with wireless communications ultimately enabled this power company to remotely monitor the hydroelectric dam, enabling any change(s) in the structural integrity of the dam, the reservoir water level or the arrival of any intruders to be detected and appropriate actions taken.

When involved in a project that is in a remote area, it’s important to focus on all of the details and doing it right; in other words, “failure is not an option.”

The Solution and Installation

A number of possibilities were presented, but the power company and integrator decided it would be best to install a number of networked, IP-based surveillance cameras, with some being thermal, along with a combination of wireless communications to offer redundant paths that would ensure communications with the system would always operate. And because the location did not have power available, solar and wind power was used.

After initial site surveys were conducted, the list and placement of the camera systems were determined for the dam, taking into account future tree growth, sun position at various times of the year and allowances for significant snow accumulation. It was also anticipated that moon illumination would not be available at all times, making the thermal imaging cameras key.

Using multiple technology partners was important in ensuring the installation plan was covering all issues. Once the vision and plan was developed, the system came together and was thoroughly tested over a period of time, prior to final installation at the remote site.

Achievements

Using IP camera systems enabled the power company to monitor the system anytime and anywhere by simply logging into the system. To ensure successful communications, remote industrial cellular and 2-way satellite was used. If cellular communications failed, the system would automatically switch to satellite communications, and redundant uplinks from more than one location at the remote site ensured that communication would not be an issue.

While a no-fault tolerant system is perfect, using multiple layer redundancy can greatly reduce any interruption in system operation.

Once the system was completely installed and operating, multiple tests were conducted over the course of a few months to ensure functionality. Additionally, a maintenance plan was determined to make sure the system would remain operable for multiple years.

Analyzing the Installation

This hydroelectric dam monitoring system had many components that worked well and some that didn’t. It is always in the details, and it seems like it is the simple things that can be the resulting cause of major issues. For example, we learned that you can almost never have enough batteries or solar coverage to satisfy your “expected” power consumption.

In the midst of a large project like this, it is easy to lose touch with problems that need solutions, so communication with the customer is critical. There are always ways to improve your process; we consistently hope that we never make the same mistake twice.

The United States has some of the best infrastructure systems in the world, but many things in our culture have been taken for granted over the course of time. If we want to minimize the impact of natural disasters and protect our infrastructure from terrorism, remote infrastructure monitoring systems are excellent ways. Remote infrastructure monitoring allows us to make better choices in reacting to situations, which adds to our quality of life and helps ensure our society’s safety and security. After all, the quicker the response, the less severe the impact.

This article originally appeared in the October 2013 issue of Security Today.

Featured

  • Maximizing Your Security Budget This Year

    Perimeter Security Standards for Multi-Site Businesses

    When you run or own a business that has multiple locations, it is important to set clear perimeter security standards. By doing this, it allows you to assess and mitigate any potential threats or risks at each site or location efficiently and effectively. Read Now

  • New Research Shows a Continuing Increase in Ransomware Victims

    GuidePoint Security recently announced the release of GuidePoint Research and Intelligence Team’s (GRIT) Q1 2024 Ransomware Report. In addition to revealing a nearly 20% year-over-year increase in the number of ransomware victims, the GRIT Q1 2024 Ransomware Report observes major shifts in the behavioral patterns of ransomware groups following law enforcement activity – including the continued targeting of previously “off-limits” organizations and industries, such as emergency hospitals. Read Now

  • OpenAI's GPT-4 Is Capable of Autonomously Exploiting Zero-Day Vulnerabilities

    According to a new study from four computer scientists at the University of Illinois Urbana-Champaign, OpenAI’s paid chatbot, GPT-4, is capable of autonomously exploiting zero-day vulnerabilities without any human assistance. Read Now

  • Getting in Someone’s Face

    There was a time, not so long ago, when the tradeshow industry must have thought COVID-19 might wipe out face-to-face meetings. It sure seemed that way about three years ago. Read Now

    • Industry Events
    • ISC West

Featured Cybersecurity

Webinars

New Products

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance. 3

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3