March Networks adds New Time Saving Capabilities and Redesigned Interface

  • Jul 23, 2015

March Networks is pleased to announce a new version of its industry-first GURU Smartphone Application. GURU 2.0 features a completely redesigned, workflow-based interface to help systems integrators and technicians find the information they need faster than ever. The app also includes new support capabilities, including new software video tutorials and a smart symptom filtering feature that speeds recorder troubleshooting.

March Networks created GURU to help technicians save time and money in the field. The app, which is available as a free download from the App Store and Google Play, automates typically time-consuming tasks such as checking product warranty status and completing online return forms. It also provides innovative utilities to help system integrators work more efficiently and resolve system issues onsite.

“Our service teams love using GURU,” said Edward Ferranti, service manager at Portland Safe Inc., a March Networks certified provider. “It simplifies troubleshooting and puts product information at our fingertips. Plus it’s free and works on the phones we already have. GURU is a great example of how March Networks listens to its integrators and is committed to helping us grow our business.”

Technicians can use GURU to wirelessly connect to any 8000 Series or RideSafe GT Series hybrid NVR to adjust IP addresses, Domain Name System (DNS) and other system settings. They can also use the app to scan the unique QR code on any current generation March Networks recorder to instantly pull up serial numbers and other product information.

Additional features now available with GURU 2.0 include:

  • March Networks RideSafe GT Series Hybrid Transit NVR troubleshooting;
  • 8000 Series Hybrid NVR smart symptom filtering;
  • RideSafe GT Series wireless provisioning; and
  • New training tutorials for March Networks Searchlight software, IP cameras, Command software and RideSafe GT Series recorders.

“With GURU, technicians no longer have to spend time booting up their laptop or calling for technical support,” said Ru Wadasinghe, vice president of Professional Services, March Networks. “The app is a great way for our certified solution providers to access the technical tools and information they need on the go, and we’re constantly working to add new capabilities that make it even more useful and convenient.”

Featured

  • Maximizing Your Security Budget This Year

    Perimeter Security Standards for Multi-Site Businesses

    When you run or own a business that has multiple locations, it is important to set clear perimeter security standards. By doing this, it allows you to assess and mitigate any potential threats or risks at each site or location efficiently and effectively. Read Now

  • New Research Shows a Continuing Increase in Ransomware Victims

    GuidePoint Security recently announced the release of GuidePoint Research and Intelligence Team’s (GRIT) Q1 2024 Ransomware Report. In addition to revealing a nearly 20% year-over-year increase in the number of ransomware victims, the GRIT Q1 2024 Ransomware Report observes major shifts in the behavioral patterns of ransomware groups following law enforcement activity – including the continued targeting of previously “off-limits” organizations and industries, such as emergency hospitals. Read Now

  • OpenAI's GPT-4 Is Capable of Autonomously Exploiting Zero-Day Vulnerabilities

    According to a new study from four computer scientists at the University of Illinois Urbana-Champaign, OpenAI’s paid chatbot, GPT-4, is capable of autonomously exploiting zero-day vulnerabilities without any human assistance. Read Now

  • Getting in Someone’s Face

    There was a time, not so long ago, when the tradeshow industry must have thought COVID-19 might wipe out face-to-face meetings. It sure seemed that way about three years ago. Read Now

    • Industry Events
    • ISC West
Most   Popular

Featured Cybersecurity

Webinars

New Products

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge. 3

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis. 3

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3